Due to the nature of our products and the importance of maintaining their integrity and hygiene, we do not offer refunds or accept returns once the product has been opened or used.
Any claims regarding damaged, defective, or incorrect items must be reported to our customer service team immediately upon delivery.
Products that remain unopened and in their original packaging may be eligible for return or replacement, subject to approval by our team.
Refunds, if applicable, will be processed after inspection and verification of the returned product.
For questions regarding returns or refunds, please contact us at gm@crystalpaw.in.